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Remove your account & data

Follow this guide to permanently delete your Twistjoy profile and all personal records tied to it.

App: Twistjoy · Publisher: Titan-Scale

Method 1 Self-service in app

You can erase your profile and linked records straight from the Twistjoy mobile application.

  1. Launch the Twistjoy application on your device.
  2. Navigate to Settings and choose Delete account.
  3. On the Account Deletion summary page, check what items will be wiped permanently.
  4. Select “I accept the deletion risk and agree to delete my account”, then press Next.
  5. Confirm the final prompt to finish the erasure. Once confirmed, this action is irreversible.
Settings screen with the Delete account option
Settings → Delete account
Account Deletion screen listing the data to be deleted
Review, accept & tap Next
Cancel Subscription First prompt
Active auto-renewing plan? If a subscription is currently active, you will be prompted to cancel it through Google Play first so recurring charges do not continue. Plans that are already cancelled will not stop account removal.
or

Method 2 Support email

Unable to open or sign in to the app? Submit an erasure request to our support team by email.

Please enter "Account Deletion Request - Twistjoy" as the subject and share the account ID or device identifier connected to your profile so we can find it. We may reply to confirm ownership prior to erasing your records.

Data included in deletion

Confirming account removal permanently erases the categories listed below:

👤
Profile & Preferences
Account attributes and in-app configuration settings.
🔑
Sign-In Credentials
Linked email address and connected Facebook login details.
🪙
Virtual Wallet
Unused coins and earned bonuses are permanently cleared upon removal.
📊
Usage & Viewing History
Saved favorites, top-up logs, episode unlocks, reward timelines, and watch activity.
⭐
VIP Benefits
Any active VIP entitlement associated with the profile is revoked.

Legal Retention: Payment and order logs are preserved only for the statutory period required under applicable tax, bookkeeping, and anti-fraud laws, after which they are purged. Once your profile is deleted, those logs are unlinked from your identity.

Processing timeline

In-app removal is executed immediately after your final confirmation. Requests sent via email are completed within 30 days. Prior in-app purchases cannot be refunded or undone through account deletion. Erasure is permanent — returning to Twistjoy later requires registering a fresh account.